IT Support Technician (Bali - Multiple Locations)

Join Miltrade Technologies Pte Ltd, a leading provider of cutting-edge technological solutions, as our next IT Support Technician in the vibrant and growing tech hub of Bali! This is an exceptional opportunity for a technically skilled professional to advance their career in a dynamic and innovative environment. At Miltrade, we are committed to delivering top-notch technology solutions to our clients, and we need someone who can ensure our systems run smoothly and efficiently. As an IT Support Technician, you will be the backbone of our technical support team, providing first-line IT support to our employees and ensuring our technology infrastructure is up-to-date and secure.

In this role, you will be responsible for troubleshooting and resolving hardware and software issues, installing and configuring new systems and software, and providing technical support to our employees. You will work closely with our IT team to ensure our technology infrastructure is optimized for performance and security. This is a great opportunity to work in a fast-paced, innovative environment and to be part of a team that is dedicated to delivering exceptional technology solutions.

We are looking for a candidate with a strong background in IT support, a passion for technology, and a commitment to delivering exceptional customer service. If you are a technically skilled professional who is looking to advance their career in a dynamic and innovative environment, we encourage you to apply for this exciting opportunity.

📋 Tanggung Jawab Pekerjaan

• Provide first-line IT support to employees, including troubleshooting and resolving hardware and software issues.
• Install, configure, and maintain computer systems, networks, and software applications.
• Monitor and maintain the performance and security of our technology infrastructure.
• Provide technical support and training to employees on the use of our technology systems and software applications.
• Collaborate with the IT team to ensure our technology infrastructure is optimized for performance and security.
• Stay up-to-date with the latest technology trends and developments, and recommend improvements to our technology infrastructure.
• Document and maintain technical records and logs.
• Participate in on-call support to ensure that critical issues are addressed promptly.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in IT support, with a strong background in hardware and software troubleshooting.
• Proficient in using Windows and Linux operating systems.
• Familiarity with networking concepts and protocols, including TCP/IP, DNS, and DHCP.
• Experience with ITIL framework and best practices.
• Knowledge of virtualization technologies, such as VMware or Hyper-V.
• Experience with cloud computing platforms, such as AWS or Azure.
• Strong problem-solving skills and the ability to work independently and as part of a team.

🛠️ Keahlian

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